What is your warranty policy?

1 Year Warranty. Within 1 year of the date your order is delivered, if any part of your Nomad Lane product fails to perform (under non-excessive or extreme conditions) because of a manufacturing, production and/or quality control oversight, then we will get you a resolution. Cosmetic wear and tear is not covered under warranty. Please email concierge@nomadlane.com with a few photos and a description of the issue. We will share this with our factory and get you a quick resolution. This is our promise. Please note that any wear and tear that is deemed cosmetic wear and tear by Nomad Lane is not covered.

For warranty replacements we will replace it with a fully-functioning item in the same or better condition. All warranty replacements we issue are from our stock of open-box, gently used, or refurbished items. All warranty replacements are quality-checked and certified to be clean and fully-functioning, and come with the same warranty as your original purchase.

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