If you are not happy with your purchase, we invite you to return or exchange the item within 30 days of when your order is marked as delivered for a refund or exchange provided that all original tags and packaging are in their original condition and suitable for resale. Please note that the customer is responsible for shipping the item back to Nomad Lane. For Exchanges, we will cover the cost of shipping the new item back to you. Please note that expedited shipping fees paid at checkout (if applicable) will not be refunded. 

For returns: your order must be sent back in the original box. All original tags and packaging must be still attached and in their original condition and suitable for resale. Upon arrival at our warehouse, these items will be inspected under the guidelines mentioned above and then a full refund will be issued. If these conditions are not met, then please see below for additional information. The customer is responsible for return shipping back to our warehouse. Please note that expedited shipping fees paid at checkout (if applicable) will not be refunded. 

For returns: If the original tags and packaging have been separated from the product and the item is in 'like new' condition with no visible marks or damage then we will issue a store credit towards a future purchase minus a $10 warehouse return fee. Please note that the customer is responsible for shipping the item back to Nomad Lane. 

For returns: If your item is returned in 'like new' condition but without the original box then we will issue a store credit minus a $10 warehouse return fee. Please note that the customer is responsible for shipping the item back to Nomad Lane. 

For return of one item which was part of an order that contained multiple items in conjunction with a sale or discount offering, the regular retail price will be subtracted and only the discounted/sale price amount will be refunded providing that all guidelines for returns are met above. Example: if you buy 2 bags under a buy 1 get 1 50% off offer and decide to return 1 of the 2 bags, the amount refunded will be $99 only. Please note that the customer is responsible for shipping the item back to Nomad Lane. Please note that expedited shipping fees paid at checkout (if applicable) will not be refunded. 

For exchanges: Your order must be shipped back in the original box. All original tags and packaging must be still attached and in their original condition and suitable for resale. Upon arrival at our warehouse, these items will be inspected under these guidelines and then an exchange will be issued. If these conditions are not met then the exchange will be treated as a return and follow the guidelines mentioned above. Please note that the customer is responsible for shipping the item back to Nomad Lane. 

Customers are responsible for shipping back their order to our warehouse address with all original tags and packaging in their original condition and suitable for resale. Please email us right as you ship the item back to us along with tracking number and specific reason so we can let our warehouse know to expect your package. Please note that expedited shipping fees paid at checkout (if applicable) will not be refunded. 

Our Address for returns / exchanges is: 

Nomad Lane C/O U-Freight America, Inc.

16000 Phoenix Drive

City of Industry CA 91745

Attn: RMA Department

Tel: 626-333-6555

For Exchanges, we will cover the cost of shipping the new item back to you.

We currently ship to United States addresses and select international countries. To see if we ship to your country, begin entering your address at checkout. If there is an option for your country then it will be listed. For orders outside of the countries we ship to, we would recommend using a freight forwarder, like Aramex or HopShopGo. Please note that Aramex and HopShopGo are not affiliated in any way with Nomad Lane. If you place an order through a freight forwarder service then we will ship to their US forwarding address at no additional charge. Once it arrives to the forwarder’s location, it is the customer’s responsibility to ensure delivery to the final address outside of the United States.

Please keep in mind for international orders, that we do not cover any duties, taxes or import fees levied by your local government. It is the responsibility of the customer to be aware of these fees and to pay them into your local tax authority. If you'd like to receive an estimate of import duties for your order, please email Concierge@nomadlane.com

Free shipping is ONLY offered as an option for US orders. All other shipping fees are calculated and presented to you at checkout.  

We do not accept any international return orders.

Yes, we do. The only carrier that we are allowed to use for these addresses is the United States Postal Service (USPS). Please note there may be some extra delay in getting your order delivered.