What is your return policy?

 

 

For United States customers located in the lower contiguous 48 states only, you can return your item 45 days from the purchase date with proof of purchase (must be purchased via NomadLane.com), original undamaged packaging and hang tags, and all items included. The item must arrive back into our warehouse in 'like new' condition with no visible marks or damage.

The return item may either be shipped in the original box it was received in or in a similar-sized box as the original box. Any item that is received in a smaller box then originally shipped will be immediately rejected due to it not being in resale condition.

Please email Concierge@noamdlane.com for your return authorization and pre-paid Fedex return label. Please note that there is a $20 return shipping and handling fee for all orders that will be deducted for your refund at the time the shipment is returned.

For return of one item which was part of an order that contained multiple items in conjunction with a sale or discount offering, the regular retail price will be subtracted and only the discounted/sale price amount will be refunded providing that all guidelines for returns are met above. Example: if you buy 2 bags under a buy 1 get 1 50% off offer and decide to return 1 of the 2 bags, the amount refunded will be the lesser amount only.

Expedited shipping fees paid at checkout (if applicable) will not be refunded. 

 

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